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Factors influencing the return of inactive blood donors in a Cameroonian blood bank | Journal Article / Research | MSF Science Portal
Journal Article
|Research

Factors influencing the return of inactive blood donors in a Cameroonian blood bank

Ndoumba AM, Tagny CT, Nzedzou G, Mbanya D

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Abstract
Identify factors that influence the return of donors to increase their loyalty while improving blood safety is crucial in our context. Between October 2017 and April 2018, we conducted a descriptive cross-sectional study at the Blood Bank of the Yaoundé University Teaching Hospital. The study included all former donors who had not donated blood voluntarily for over a year. Quantitative variables were described using means and standard deviations. Fisher's exact test and Chi2 test were used for association measures between qualitative variables. Statistical test results were considered significant for a P<0.05 value. We interviewed a total of 101 inactive donors. The study population was 74.3% male, donors average 30±7 years. Female gender and good staff hospitality were the factors most associated with the intention to return. The barriers to donor return were mainly lack of information on blood needs (35.60%) and time constraint for blood donation (26.73%). Pro-social motivations such as altruism (30.70%) were the main possible sources of motivation cited. To reduce blood deficiency and mortality due to lack of blood products, non-financial material compensation, good outreach and communication strategy can increase inactive donors' loyalty and consequently in improving blood safety in our context.

Countries

Cameroon

Subject Area

blood donation/safety

Languages

English
DOI
10.1016/j.tracli.2020.04.001
Published Date
19 Apr 2020
PubMed ID
32461020
Journal
Transfusion Clinique et Biologique
Volume | Issue | Pages
Volume 27, Issue 3, Pages 157-161
Issue Date
2020-08-01
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