Journal Article > ResearchAbstract Only
Transfus Clin Biol. 2020 April 19; Volume 27 (Issue 3); 157-161.; DOI:10.1016/j.tracli.2020.04.001
Ndoumba AM, Tagny CT, Nzedzou G, Boum Y II, Mbanya D
Transfus Clin Biol. 2020 April 19; Volume 27 (Issue 3); 157-161.; DOI:10.1016/j.tracli.2020.04.001
Identify factors that influence the return of donors to increase their loyalty while improving blood safety is crucial in our context. Between October 2017 and April 2018, we conducted a descriptive cross-sectional study at the Blood Bank of the Yaoundé University Teaching Hospital. The study included all former donors who had not donated blood voluntarily for over a year. Quantitative variables were described using means and standard deviations. Fisher's exact test and Chi2 test were used for association measures between qualitative variables. Statistical test results were considered significant for a P<0.05 value. We interviewed a total of 101 inactive donors. The study population was 74.3% male, donors average 30±7 years. Female gender and good staff hospitality were the factors most associated with the intention to return. The barriers to donor return were mainly lack of information on blood needs (35.60%) and time constraint for blood donation (26.73%). Pro-social motivations such as altruism (30.70%) were the main possible sources of motivation cited. To reduce blood deficiency and mortality due to lack of blood products, non-financial material compensation, good outreach and communication strategy can increase inactive donors' loyalty and consequently in improving blood safety in our context.